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Website AI & digital assistants
A smart assistant on the website answers questions, explains services and prepares structured enquiries.
— MZ AI · DIGITAL SOLUTIONS THAT THINK WITH YOU
AI that does more than impress – it takes work off your plate.
MZ AI combines smart website assistants, phone AI, automation and custom integrations. The goal is simple: less repetitive work, faster customer responses and digital processes that fit the business.
— PARTNER SOLUTION · FONIO.AI
fonio.aiPARTNERLÖSUNG
Phone AI that stays available when your team cannot
For phone automation we use fonio.ai as a specialised partner solution. Multimedia Zauber handles consulting, concept, setup and integration into your digital workflow.
Answer calls automatically
The phone AI can take incoming calls and handle recurring requests.
Appointments & forwarding
Depending on setup, it can process appointments and forward important calls.
Use a knowledge base
Company information, website content and documents can be used as a source for answers.
Connect business systems
Depending on the project, APIs can connect calendars, CRM/ERP and other systems.
Exact functionality, availability and recurring costs depend on the selected fonio.ai plan and configuration. We clarify this transparently before implementation.
— REAL USE CASES
What could AI actually take over in your business?
Pre-sort enquiries
AI asks for the required details and prepares a structured enquiry.
Reduce phone workload
Routine questions and appointment requests do not always need manual handling.
Explain services
Visitors get relevant service information immediately.
Pass data onward
Captured information can be passed into email, tasks, CRM or other processes.
Stay available after hours
An assistant can provide a first response when the team is unavailable.
Communicate in multiple languages
Depending on the solution, customers can be supported in several languages.
— THE MZ AI PRINCIPLE
Not one AI for everything – connect the right building blocks
We combine different components depending on the task, keeping the solution flexible and expandable.
MZ AI, forms, product and service guidance
fonio.ai for automated phone communication
Knowledge base, documents, databases and existing content
APIs, calendar, CRM, email and follow-up workflows
— WHY MULTIMEDIA ZAUBER
Web, multimedia and AI designed as one project
We can integrate AI directly into websites, content, forms and existing digital processes, rather than leaving you with an isolated AI tool.
- ✦Personal consulting instead of a generic package
- ✦Technical integration into existing web projects
- ✦Website, content, automation and AI combined
- ✦Step-by-step rollout to match need and budget
— MZ AI
What task should AI take over for you?
Tell us briefly about your process or problem. We will assess whether website AI, phone AI, automation or a combination makes sense.
